ChatGPT drafts a client-facing project update from approved delivery notes. What should happen before you send it?
Have a person review accuracy, tone, completeness, and client fit before sending.
You are reviewing an AI-generated project update before it goes to senior stakeholders. Which three checks are most important? Select three.
Confirm names, dates, and numbers against the approved source notes.
Check that the update fits the stakeholders and the decision they need to make.
Check that requested decisions, risks, and next steps are complete.
You are planning a low-risk team offsite and want ChatGPT to help generate activity ideas. Which approach should you take?
Give ChatGPT the goal and practical constraints, generate options, then review the ideas with your team before choosing.
ChatGPT creates a generic onboarding checklist. You know the employee’s role, required systems, training, team norms, and first-week expectations. What change is most likely to improve the next draft?
Provide those details and ask ChatGPT to revise the checklist around them.
You ask ChatGPT to Search for current public guidance that will inform a client briefing. Which three instructions strengthen the request? Select three.
State the exact question and the audience the briefing must support.
Request credible recent sources and links to the original pages.
Ask ChatGPT to identify claims or details you should verify before use.
You need ChatGPT to use one meeting transcript to create one internal action summary. How should you provide the transcript?
Use a generic template or appropriately anonymized example, then add permitted case details yourself.
You understand the course explanation of large language models, but you want a customer-support example and a chance to apply the idea before seeing feedback. What should you ask ChatGPT to do?
Explain the idea with a customer-support example, then ask you to apply it and give feedback.
You upload a weekly sales spreadsheet and want to investigate possible performance issues. Which request gives you the most useful starting point?
Identify trends and outliers, explain the evidence used, and list questions you should investigate next.
An AI-generated recommendation depends on a claim that customer demand increased by 20%, but you cannot find that figure in the approved sources. What should you do?
Find an approved source for the claim; otherwise remove the figure or clearly qualify it.
ChatGPT summarizes a public article for your team. Which review is appropriate before you use the summary?
Compare the summary with the article and correct any missing, inaccurate, or overstated points.
A team wants to start using ChatGPT for the first time but isn’t sure where to begin. Which would be the most appropriate task to try first?
Turn approved meeting notes into a short agenda for the team to review.
Your prompt names the task and audience, but the response is too formal for an internal team update. What is the most direct improvement to make?
Set the expectation for a warm, direct, conversational tone while keeping the facts unchanged.
Match each output problem to the most useful next change.
The response is generic. Add task-specific context.
The wording is too formal. Adjust the expectation for tone.
A claim may be inaccurate. Verify the information.
The draft is useful but too long. Ask for a focused revision.
A source states: “Among 500 surveyed customers, 18% said they plan to increase their purchases next year.” ChatGPT summarizes this as: “Market demand grew by 18% this year.” What correction should you make?
State that 18% of surveyed customers plan to increase purchases next year and identify the surveyed group.
You need recent public examples of how organizations are using AI in customer service for a team discussion. Which approach should you use?
Use Search for credible recent examples, include links, and verify the details you plan to discuss.
A manager is preparing to assign several high-profile development opportunities. They have performance notes from eligible employees and want to use ChatGPT to help them prepare. How should they use it?
Use ChatGPT only for permitted preparation, such as organizing information about the opportunities, while keeping the assessment of employees and assignment decisions within the approved human-led process.
You want ChatGPT to remember your customer-success role so future examples can reflect your work, without turning the role into a fixed writing instruction. Which method best fits?
Save the role as ongoing context in Memory, if it is appropriate to store.
You are preparing questions for a medical-policy review meeting. Which role should ChatGPT have?
Use approved materials to draft and organize questions while qualified reviewers decide what to include and how to act.
You are reviewing a ChatGPT draft before it becomes a leadership briefing. Which four questions should guide your review? Select four.
Does the draft answer every part of the request?
Does the sequence of ideas and actions make sense?
Are important claims grounded in sources or clearly marked for checking?
Will the language, detail, and format work for the intended audience?